FAQs

Please allow 1 to 4 business days for order processing before shipping. Standard delivery takes 3 to 7 business days, and the average shipping time is 5 to 10 business days. In rare cases, delivery can take up to 15 to 18 business days. The exact time depends on the shipping method, your destination and the size and weight of the product. See our Shipping Policy.

We offer free shipping on all products using standard shipping methods. Faster delivery may be available for an additional charge, so please contact us for details.

Once your order is shipped, we will send a tracking number by email. If you have an account, you can also check the Orders tab in My Account.

Please reply immediately to your order confirmation email with the correct details. Address corrections are only possible before the order is processed and shipped.

You can pay by credit or debit card, or with PayPal, at checkout.

You may cancel your order within 12 hours of placing it, free of charge. Email admin@myworthyhome.com with the subject line “CANCEL” and include your order details. Once an order has been processed and shipped, it can no longer be cancelled, but we will try our best to help.

You may request a refund or replacement. Contact us immediately at admin@myworthyhome.com with your order number and a clear picture or video of the item.

Please contact us before sending anything back. Email admin@myworthyhome.com with your order reference number, the name of the item and your reason for returning it. Some products cannot be returned, for example for hygiene reasons. Full details are in Returns & Refunds.

Refunds may take 7 to 15 working days to process and appear in your account.

Call +1 929 377 0485, email admin@myworthyhome.com or use our contact form. We aim to respond within 24 hours.